Table 2. Questions that the team answered to reach a work agreement. Please note that if I cannot disclose the name of the company, I can only report that it is a financial services company based in Texas. The names of all parties have been changed to protect privacy. Kelli, our PO, said: “We were unknown and we specifically deprived the people on whom we depended so heavily on basic amenities. Once we were able to get clarity from teammates who were tooth and nail, we were able not only to be more accommodating, but also to build a certain degree of confidence. We were able to complete part of the work time to counter the movement of women and allow the use of the canteen. This also in the month following the meeting of the employment contract, which leads the team to show up on time. Trust needs a lot of time to build. I would say that this day is the basis of a closer working relationship that develops to very tight in the course of 8 months. I would say that the biggest success factor in the ongoing relationship with the Indian team has been to humanize it.
After that meeting and over time, we began to engage on a deeper level, to generate a personal interest in them and to ask them what their weekend was like and what they were doing to celebrate the feast of X. We tried different games at the beginning of the stand-up to get everyone talking and we found that Trivia was very effective. Not only were they engaged, but we got to know the commonalities, because they also know who Bart Simpson is, how they are at least as intelligent, if not smarter in global geography, as we are. After 8 months, I changed my role in my company. What was really worth 2 months later, I received an IM from Abdul, one of the Indian team members, who registered with me to see what life was like in my new role. Teams must hold each other to account. People will have differences of opinion and will have to re-examine them. “In the spirit of transparency and continuous improvement, team members should reconsider employment contracts from time to time and ask, “Should they be updated?” Don`t let things go too far. As with every frame, it`s important to adapt it to your own needs and culture.
When introducing work agreements within your team, consider the most appropriate approach. Faced with friction between some members of the team, he opted for a 1-2-4 model[3] to discuss possible agreements. This model aims to ensure that everyone has a voice in this process: teamwork agreements are a simple practice that you can use, which works wonders for creating new teams and reforming existing teams.
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